Mr. Bill Gerien and I have manufactured metal guitar parts together and independently for the past 38 years… from the mid 1970’s. No one person in the guitar industry knows more than Bill on the “How” of creating guitar parts… based on form fit and function.
Bill is an absolute genius at hard production tooling… fixturing… automated die sets and the selection of methods for the best production results and efficiencies.
I personally wish Bill and his company… the very best… for they have earned the respect from the guitar industry that they so deserve. Remember in the middle 1970’s when there was nothing… Bill and I made it something.
Kahler International, Inc.
On behalf of G&L Musical Products I wanted to take the time to thank you and your staff for the outstanding service and support you have provided us for many years. When we look at the variety of services Merlin 5 provides to G&L it is truly amazing.
For a small operation like G&L, having easy access (we are neighbors on Fender Ave) to a company like Merlin 5 gives us many of the same high-tech tools found in the facilities of large competitors. In our years of dealing with Merlin 5 we have had outstanding quality, timely deliveries and the comfort of knowing we have a supportive business partner who is always willing to “go the extra mile” to offer assistance.
Thank you Bill… It’s always a pleasure doing business with you and the Merlin 5 team.
G&L Musical Products
Merlin 5 was highly referred to me a few years back by another guitar manufacturer. I wanted a new supplier who I could count on for quality parts, produced in a timely fashion for a reasonable cost. Yes I was asking for all three (they say pick two), but Merlin 5 delivered on all three counts time and again. And when occasionally there is problem (incorrect drawings etc), they bend over backwards to help out. Bill and the team can be counted on if you need precision parts with a timeline and on a budget.
Cheief Musical Officer
Bill is a very personable individual and a get it done guy. I am confident each time that the job gets done right for a fair price. He has proved this to the big name players but takes care of the single guy’s shop too. We all thank you sir !
AJ @ DHDesigns”
Service Category: Numerical Control Guru
Year first hired: 2011 (hired more than once)
Top Qualities: Good Value, On Time, High Integrity
Merlin 5 has manufactured precision components for nearly 4500 Traveler Guitars. The parts were always precise and very consistent. Bill and his staff gave top-notch customer service- they’re easy to work with, honest and trustworthy; if they couldn’t handle a project, they’d say so and refer someone great who could. I consider them a strong business partner.